TERMS & CONDITIONS

TAYLOR GRANT PILATES

Effective Date: May 7, 2026

By purchasing a membership, class pack, or individual class, or by accessing or using any services offered by Taylor Grant Pilates LLC ("TGP," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. Please read them carefully before completing any transaction or attending any class.

1. Services

Taylor Grant Pilates offers reformer Pilates instruction and related wellness services at its Charleston, SC studio locations, including:

• Cigar Factory (flagship location)

• Hasell Street

Class offerings, schedules, instructor assignments, and pricing are subject to change at any time without prior notice. TGP reserves the right to cancel, reschedule, or modify any class for any reason, including low enrollment or instructor unavailability.

2. Memberships

2.1 Autopay Memberships

Monthly membership plans are billed automatically on a recurring basis to the payment method on file. By enrolling in an autopay membership, you authorize TGP to charge your card on your billing date each month until the membership is cancelled.

2.2 Cancellation Policy

Members may cancel their autopay membership at any time by providing written notice at least 7 days before the next billing date. Cancellations requested after this window will take effect at the end of the current billing cycle. No partial refunds will be issued for unused days within a billing period.

To cancel, please contact us at: hello@taylorgrantpilates.com

2.3 Pauses

Membership pauses are available for a minimum of 14 days and a maximum of 60 days per calendar year. Pause requests must be submitted in writing prior to the requested pause start date. Membership benefits are suspended during the pause period, and billing resumes automatically on the scheduled restart date.

TAYLOR GRANT PILATES | Terms & Conditions

2.4 Freezes and Extenuating Circumstances

Extended pauses or freezes due to medical circumstances may be accommodated on a case by-case basis with appropriate documentation. Please reach out to us directly and we will do our best to work with you.

3. Class Packs

Class packs are non-refundable and non-transferable. Classes within a pack must be used within the expiration period associated with your specific pack at time of purchase. Expired classes will not be extended except at TGP's sole discretion.

4. Booking, Cancellations & Late Cancellations

4.1 Class Reservations

Classes may be booked in advance through our booking platform. Reservations are subject to availability and are confirmed only upon completion of booking.

4.2 Cancellation Window

Classes must be cancelled at least 12 hours before the scheduled class start time to avoid a late cancellation fee. Classes cancelled within the 12-hour window, or for which a client is a no show, will result in one class credit being forfeited from your class pack, or a late cancellation fee being charged to your membership, as applicable.

4.3 Waitlist

If you are added to a class from the waitlist within the 12-hour cancellation window and cannot attend, you must remove yourself from the waitlist to avoid a late cancellation fee.

5. Health and Safety

By attending any class at TGP, you confirm that you are in adequate physical condition to participate in Pilates instruction and that you have consulted with a physician if you have any health concerns, injuries, or conditions that may be affected by physical activity.

You agree to disclose any relevant injuries, health conditions, or physical limitations to your instructor before class. TGP and its instructors reserve the right to modify or restrict your participation in any class at their sole discretion for safety reasons.

Clients who are pregnant, postpartum, or recovering from recent surgery or injury are encouraged to receive physician clearance before attending and must inform the instructor prior to class.

TAYLOR GRANT PILATES | Terms & Conditions

6. Assumption of Risk and Liability Waiver

Physical exercise carries inherent risk of injury. By participating in any TGP class or service, you voluntarily assume all risks associated with participation, including but not limited to muscular strains, sprains, joint injury, and other physical harm.

TO THE FULLEST EXTENT PERMITTED BY LAW, TAYLOR GRANT PILATES LLC, ITS OWNERS, INSTRUCTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, OR DAMAGE ARISING OUT OF YOUR USE OF OUR SERVICES, FACILITIES, OR EQUIPMENT.

You agree to release, waive, discharge, and hold harmless Taylor Grant Pilates LLC from any and all claims arising out of your participation in any class, event, or service.

7. Studio Policies

• Arrive at least 5 minutes before class. Doors may close at the scheduled start time. • Grip socks are required for all reformer classes and are available for purchase at the studio.

• Personal belongings are brought to the studio at your own risk. TGP is not responsible for lost or stolen items.

• Please silence all mobile devices before entering the studio.

• TGP reserves the right to refuse service to any client for any reason, including disruptive behavior.

8. Photography and Likeness

From time to time, TGP may capture photographs or video within the studio for marketing or social media purposes. By attending classes at TGP, you consent to the use of your likeness in such content. If you do not wish to be photographed, please notify a staff member prior to class.

9. Intellectual Property

All content associated with Taylor Grant Pilates, including but not limited to class formats, branding, names (including The Edit Class Collection, The Signature, The Resistance, The Bounce, and The Edit), and visual identity, are the exclusive property of Taylor Grant Pilates LLC. Unauthorized reproduction, imitation, or use is strictly prohibited.

TAYLOR GRANT PILATES | Terms & Conditions

10. Modifications to Terms

TGP reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting to our website or notice to clients. Continued use of our services following any update constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of South Carolina. Any disputes arising under these terms shall be resolved in the courts of Charleston County, South Carolina.

12. Contact

Questions regarding these Terms and Conditions may be directed to:

Taylor Grant Pilates LLC

Charleston, South Carolina

hello@taylorgrantpilates.com