TAYLOR GRANT PILATES
PrivacyPolicy
Effective Date: May 7, 2026
Taylor Grant Pilates LLC ("TGP," "we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our services, booking platform, website, or communications.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, purchase a membership or class pack, or contact us, we may collect:
• Name and contact information (email address, phone number)
• Billing and payment information
• Health and physical condition disclosures provided voluntarily before class • Communications you send to us via email or other channels
1.2 Information Collected Automatically
When you visit our website or use our booking platform, we may collect:
• Device type, browser type, and IP address
• Pages visited and time spent on site
• Referring URLs and search terms
• Cookies and similar tracking technologies
1.3 Information from Third Parties
We use third-party platforms to manage class bookings, payment processing, and client communications, including but not limited to Mariana Tek (Xplor Technologies). Information you provide on those platforms is also subject to their respective privacy policies.
2. How We Use Your Information
We use the information we collect to:
• Process bookings, memberships, and payments
• Communicate with you about your account, classes, and studio updates © 2026 Taylor Grant Pilates. All rights reserved. Page
TAYLOR GRANT PILATES | Privacy Policy
• Send marketing communications and promotional offers (you may opt out at any time) • Personalize your experience and improve our services
• Comply with legal obligations and enforce our Terms and Conditions • Protect the safety of our staff and clients
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service providers and software platforms that support our business operations (e.g., booking software, payment processors, email marketing tools), bound by confidentiality obligations
• Legal authorities if required by law or to protect the rights and safety of TGP, our clients, or others
• A successor entity in the event of a business acquisition or merger
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and serve relevant content. You can control cookie settings through your browser, though disabling cookies may affect certain functionality. We may also use third-party analytics tools such as Google Analytics to understand how our website is used.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it in accordance with our internal data retention practices.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
© 2026 Taylor Grant Pilates. All rights reserved. Page
TAYLOR GRANT PILATES | Privacy Policy
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access or request a copy of your personal data
• The right to correct inaccurate information
• The right to request deletion of your data (subject to legal and contractual limitations) • The right to opt out of marketing communications at any time
To exercise these rights, please contact us at hello@taylorgrantpilates.com. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
9. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated via email or notice on our website. Your continued use of our services following any update constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact: Taylor Grant Pilates LLC
Charleston, South Carolina